/* Stage 51.10.25 — real human support and mouse-driven shortcuts. */
.eiva511025-live .eiva511018-messages{min-height:160px;max-height:310px;overflow:auto;overscroll-behavior:contain}
.eiva511025-live .eiva511018-message{white-space:pre-wrap;overflow-wrap:anywhere;max-width:90%}
.eiva511025-live .eiva511018-message.is-user{margin-inline-start:auto}
.eiva511025-live .eiva511018-message.is-bot{margin-inline-end:auto}
.eiva511025-history{display:flex;gap:9px;justify-content:space-between;align-items:center;padding:7px 15px;color:#46625b;font-size:11px;flex-wrap:wrap}
.eiva511025-history button,.eiva511025-reset{background:transparent;border:1px solid #9ab6a9;border-radius:10px;padding:5px 9px;color:#23483e;font:inherit;cursor:pointer}
.eiva511025-reset{margin:4px 12px 12px;font-size:11px}
.eiva511025-live .eiva511018-privacy{font-size:10px!important;line-height:1.8}
.eiva511014-services .eiva39-shortcut-track{cursor:grab;scroll-behavior:smooth;touch-action:pan-y;scrollbar-width:thin}
.eiva511014-services .eiva39-shortcut-track.is-dragging{cursor:grabbing;scroll-behavior:auto;scroll-snap-type:none;user-select:none}
.eiva511014-services .eiva39-shortcut-track.is-dragging a{pointer-events:none}
.eiva511025-shortcut-controls{display:flex;gap:7px;justify-content:flex-end;margin-bottom:9px}
.eiva511025-shortcut-controls button{border:1px solid #bdd0c4;border-radius:10px;background:#fff;color:#173f35;font-size:19px;padding:5px 14px;cursor:pointer}
.eiva511025-ops{padding-block:25px;max-width:1080px}
.eiva511025-ops h1{font-size:24px}
.eiva511025-ops a{color:#173f35}
.eiva511025-filters{display:flex;flex-wrap:wrap;gap:10px;margin:14px 0}
.eiva511025-filters a{padding:8px 14px;border:1px solid #c9d9d2;border-radius:10px}
.eiva511025-conversations{display:grid;gap:9px}
.eiva511025-conversation{display:flex;flex-wrap:wrap;justify-content:space-between;gap:9px;align-items:center;padding:18px;border:1px solid #dce8e0;border-radius:14px;background:#fff}
.eiva511025-thread{display:flex;flex-direction:column;gap:12px;padding:16px;min-height:180px;max-height:60vh;overflow-y:auto;background:#f4f7f4;border-radius:14px}
.eiva511025-thread-message{align-self:flex-start;background:#fff;border:1px solid #dce8e0;border-radius:13px;padding:12px;max-width:min(80%,600px);overflow-wrap:anywhere}
.eiva511025-thread-message.is-operator{align-self:flex-end;background:#dff0e9}
.eiva511025-thread-message p{white-space:pre-wrap;margin:8px 0}
.eiva511025-reply{display:grid;gap:9px;margin-top:14px}.eiva511025-reply textarea{max-width:100%;padding:12px;border:1px solid #b4d0c4;border-radius:10px}
.eiva511025-reply button{padding:10px;border:0;background:#173f35;color:#fff;border-radius:9px;cursor:pointer}
.eiva511025-news-image{width:100%;aspect-ratio:16/9;object-fit:cover;display:block;border-radius:12px 12px 0 0}
.eiva511025-news-photo-note{font-size:10px;color:#55746b;padding:4px 9px}
@media(max-width:520px){.eiva511025-thread-message{max-width:96%}.eiva511025-ops{padding-inline:12px}}
@media(prefers-reduced-motion:reduce){.eiva511014-services .eiva39-shortcut-track{scroll-behavior:auto}}